Yes. Every ARTHEN powder is 100% pure and single-hero-ingredient, with no added parabens, sulphates, or synthetic colours. Our botanicals are traditionally and ethically sourced, then finely sieved for a smooth, premium application.

Most of our powders follow a simple four-step ritual: Mix, Apply, Leave, Rinse. Mix 2–3 tablespoons with water or rose water into a smooth paste, apply evenly, leave for the time mentioned on the pack (usually 10–20 minutes), then rinse thoroughly. Detailed directions are printed on every pack and listed on each product page.

For most masks and packs, 1–3 times a week works well. Hair cleansers can be used as your regular wash. For best results, use consistently and mix fresh each time. You'll find a frequency guide on every product page.

Natural botanicals work gradually and gently. With regular use, many people notice a difference over a few weeks. ARTHEN is designed as a long-term care ritual, not a quick fix — consistency is what brings out the best in these ingredients.

Our powders are gentle and generally suitable for all hair and skin types. As with any natural product, we recommend a small patch test before first use, especially if you have sensitive skin. If irritation occurs, discontinue use.

Yes — we offer free shipping on all orders above ₹499. For orders below that, a small shipping fee applies at checkout. Full details are on our Shipping Policy page.

Orders are usually dispatched within 1–2 business days. Delivery typically takes 4–7 business days depending on your location. You'll receive tracking details by email or SMS once your order ships.

Absolutely. Once your order is dispatched, we'll send you a tracking link via email and SMS. You can also use the Track Your Order link in our footer at any time.

Your satisfaction matters to us. If there's an issue with your order, please reach out within the window mentioned in our Return & Refund Policy. For hygiene reasons, opened or used products may not be eligible for return unless they arrived damaged or defective.

We accept all major credit and debit cards, UPI, net banking, and popular wallets. Cash on Delivery may be available on select orders. All payments are processed securely at checkout.

Store in a cool, dry place away from direct sunlight, and reseal the pack tightly after each use. Kept dry, our powders retain their freshness and effectiveness through their shelf life.